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Big Sky UpdateMarch 17th, 2020
Hello, Big Sky Fitness Member Nation,
Well, yesterday was a shite day – no denying that!!! But guess what? The sun came up, and a new day of opportunities is in front of us!!!
We have wasted no time!
I am so overwhelmed with the positive response from our members. All of you are so unbelievably, understanding and thankful. Thank you for not wavering in your dedication to being part of the Big Sky Fitness family. Your spirit humbles the entire Team at Big Sky Fitness, and we're proud to be able to serve you, our most valued members.
Additionally, I want to say how fortunate I am to be surrounded by the most inspiring, senior and club management team that I can imagine. They all genuinely live a life dedicated to assisting those around them – They lift me up in moments when the burden is heavy!
Effective this coming Thursday / Friday – BIG SKY TV, will be coming to you! To start the ball rolling, Robin, our Director of Club Operations, Joan, our Director of Group Fitness & Programs, Edie - Director of Member Services, and Dan, the Director of Personal Training), will begin taping 30 minute home workout sessions and informational videos.
Each day, we will be sending our members (whomever we have an email address for), a link for that day's complimentary session. The BSF team will be focusing on creating content and workouts that do NOT require any specialized equipment. Exercises that everyone can do, at any level of fitness, or ability.
Over time we will begin adding other Group Fitness Leaders into the rotation and making movie stars out of them as well.
While we aren't able to increase the speed at which you can come back into your fitness club, we can continue to deliver the Gift of Fitness to you, during this temporary shutdown.
As a reminder:
Due to the closure of our clubs, our phones will not be answered. We ask all members to email us at [email protected], with any questions you may have. All queries will receive a reply, but the expected delay will be up to 48hrs.
Lastly, I would like to wish everyone a happy St. Patrick's Day (those that are Irish (myself, included) are extra proud, and those that are not, wish they were (lol). These days a little luck won't hurt any of us!
Yours in Fitness, Sport, Adventure,
BSF and COVID-19Big Sky's Latest News
Hello, all Valued Big Sky Fitness Members,
Since the beginnings of the COVID-19 / Coronavirus outbreak, and now a pandemic, Big Sky has taken the most proactive measures. Going over and above the Canada Health Guidelines, we've implemented the utmost in hygiene, safety and well being, for our community of members.
Yesterday at 8:30 pm, the City of Calgary declared an emergency which immediately began the shutdown of all city and city partnered facilities and venues. One of those facilities contains Big Sky's Shawnessy club, which closed at midnight, on March 16th, 2020.
This morning, Big Sky's Senior Management Team thoroughly examined every possible way to keep our two additional clubs open. Our process considered reduced hours, limited group classes, and many other possibilities. This ongoing emergency is such a fluid and quickly changing event that the city will be moving towards the closure of all non-essential services. This closure will include the remaining Big Sky Fitness locations, so we have decided to close those clubs at 7:00 pm tonight, March 16th 2020. The clubs will remain closed until notice is received from the city and/or provincial government.
Effective 12:01 am, March 18th, 2020, all of Big Sky's 'Pay as You Go' membership accounts will be suspended, and all our "Paid in Full" memberships will be frozen. There will be NO FEES charged or assessed to any member accounts during this shutdown. Upon re-opening, all membership expiry dates will be extended accordingly.
NOTE: This emergency event will NOT affect any user accounts, including those which have already used their freeze/hold provisions.
Due to the closure of our clubs, our phones will not be answered. We ask all members to email us at [email protected], with any questions you may have. All queries will be responded to, but the expected reply time will be up to 48hrs.
As soon as we are able to re-open, we will do so immediately and will look forward to welcoming our awesome members back. Please continue to check our website (www.bigskyfitness.ca) and our social media feeds, for all further updates.
During this closure period, we wish all our members and your respective families, the best of health and safety, as we kick this virus to the curb!
Yours in Fitness, Sport, Adventure,