Terms & Conditions

• All prices are in Canadian dollars (CDN) and do not include GST
• For long term memberships, students and seniors qualify for discounts upon request and with valid ID. Please inquire in person at any location
• Short term memberships have set expiry dates
• Package sales have an expiry of one (1) year
• All memberships and package sales require member to sign our detailed Membership Terms & Conditions agreement and our Release, Waiver and Indemnity agreement before accessing the club and utilizing our facility.
• Drop-in fees require a signed Release, Waiver and Indemnity agreement before accessing the club and utilizing our facility.
• For General Training memberships, the minimum age is 12 years old. It is mandatory that all minors, ages 12, 13 & 14 must be accompanied by an adult or Personal Trainer at all times.
• You must be 14 years or older to participate in any of our Group Fitness classes. (Exception: Unless a prescribed class for a set age group is offered.)
• ALL members / class participants under the age of 18 must have their primary guardian sign the detailed Membership Terms & Conditions agreement and our Release, Waiver and Indemnity agreement before accessing the club and utilizing our facility.
• Big Sky Fitness reserves the right to revise and update our pricing, terms & conditions at any time. All updates will be made on our website, so that it reflects our most current policies. Members agree to be bound by the most current operating policies.

REFUND & HOLD POLICY

• No refunds on any purchases. This includes: drop-in fees, all memberships, class packages, gift certificates and merchandise.
• Depending on individual circumstances, we may offer an account credit or exchange.
• Items for possible exchange cannot have been used / must have original tags
• All long-term memberships have a hold/freeze option. Please speak to one of our Member Experience Associates for more information.
• If requesting a medical hold/freeze a copy of a doctor’s note will be required. Please speak to one of our Member Experience Associates for more information.